We are looking for a dynamic andexperienced Practice Manager to lead the operational and strategic direction ofour friendly, high-performing GP surgery. You will work closely with our fivepartners (four GPs and one clinical pharmacist) to ensure the smooth running ofthe practice and the delivery of high-quality patient care.This is a pivotal leadership role requiring excellent communication,organisational, and problem-solving skills. You will oversee all aspects ofpractice management including HR, finance, compliance, and digitaltransformation.
Main duties of the job
Financial Management: Overseebudgets, payroll, pensions, and contract performance QOF, Enhanced Services,etc Provide monthly financial reports and support strategic businessplanning.
Human Resources: Leadrecruitment, training, appraisals, and staff wellbeing. Maintain up-to-date HRpolicies and ensure legal compliance.
Operations & Compliance:Ensure CQC compliance, manage premises and equipment, and maintain health &safety standards. Lead on policy development and business continuity planning.
IT & Digital Services:Support digital service delivery, data security, and staff IT training.Maintain the practice website and liaise with NHS IT teams.
About us
Salters Medical Practice is awell-established, rural GP surgery serving around 9,000 patients. We are proudmembers of the Droitwich and Ombersley Primary Care Network, workingcollaboratively with local practices to deliver excellent care.We value teamwork, innovation, and a patient-first approach. Our supportiveadmin team includes an Operations Manager, IT Lead, medical secretaries,clinical coders, and care coordinators.
Job responsibilities
The post-holder will take lead responsibility and haveoversight for all managerial and commercial aspects of Salters MedicalPractice, just as the partners, who comprise of four GPs and one clinicalpharmacist, lead on clinical matters. The responsibilities of the post-holderwill include developing and maintaining a safe, responsive and trusted clinicalpractice for service users and place of employment for the workforce, whilstensuring the profitability and sustainability of the Practice as a commercialbusiness. This will require effective, cooperative work between the post-holderand the partners as well as between the post -holder and service users, thePractice based team of clinicians and administrators and professionalcolleagues external to the Practice. We are a proud member of Droitwich andOmbersley Primary Care Network and work closely alongside other local surgeriesin the provision of our service.
Person Specification
Qualifications
* Proven experience (3 to 5 years minimum) in a senior management role.
* Strong leadership and interpersonal skills.
* Highly organised with the ability to prioritise in a fast-paced environment.
* HR and financial management experience essential.
* NHS Primary Care experience is highly desirable.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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