Are you a natural leader with a passion for premium skincare and exceptional customer experiences? Do you thrive on growing retail presence and developing spa collaborations in a beautiful, storied setting? If so, Rhug Wild Beauty is searching for a dynamic Retail Sales & Spa Development Manager to join our team in stunning North Wales.
About Rhug Wild Beauty
Rhug Wild Beauty blends luxurious skincare with pristine natural ingredients and a unique, farm-to-beauty story. Our brand celebrates sustainability, craftsmanship, and the wild beauty of North Wales. We are seeking a talented individual who can elevate our retail footprint, forge meaningful spa partnerships, and help guests discover the full Rhug Wild Beauty experience.
The Role
* Lead retail sales strategy and execution across our owned channels and partner retailers.
* Identify, negotiate, and manage spa and wellness partnerships to expand Rhug Wild Beauty's presence in premium spa, hotel, and retail environments.
* Develop and implement a multi-channel growth plan (in-store, e-commerce, events) to maximise revenue, brand awareness, and guest engagement.
* Own budgeting, forecasting, and performance metrics; monitor KPIs and adjust plans to achieve targets.
* Recruit, train, and motivate store and partner staff; ensure consistent brand standards, product knowledge, and exceptional guest service.
* Collaborate with marketing, product development, and operations to launch campaigns, promotions, and seasonal programs.
* Manage project timelines for spa installations, collaborations, and retail launches; coordinate cross-functional teams to deliver on-time, on-brand results.
* Build and maintain strong relationships with high-end spa partners, wellness professionals, and key accounts.
* Represent Rhug Wild Beauty at events, product launches, and media opportunities as needed.
What We're Looking For
* Proven track record in retail sales leadership and spa/retail partnerships, preferably within premium skincare, beauty, or wellness.
* Strong business acumen with experience in budgeting, forecasting, and P&L management.
* Demonstrated ability to develop and implement strategic plans, plus hands-on execution.
* Excellent negotiation, communication, and relationship-building skills.
* Project management prowess with the ability to manage multiple initiatives simultaneously.
* Passion for natural/skincare products and a commitment to exceptional guest experiences.
* Flexible and proactive, with a collaborative, "roll up your sleeves" attitude.
* Based in or willing to relocate to North Wales; willingness to travel as required.
* A degree in Business, Marketing, Hospitality, or a related field is preferred; relevant experience can be considered in lieu of formal education.
What We Offer
* A very generous package for the right person, including competitive base salary and performance-based incentives.
* Comprehensive benefits package.
* Excellent development opportunities within a growing brand.
* The chance to be part of a passionate, sustainability-focused team in a truly special location.
* An inclusive, collaborative, and supportive work environment.
How to Apply
If you're ready to lead Rhug Wild Beauty's retail and spa development with energy, elegance, and an entrepreneurial spirit, we'd love to hear from you. Please send your CV and a brief cover letter detailing your relevant experience and why you're excited about this role to
with the subject line "Retail Sales & Spa Development Manager – North Wales."
Rhug Wild Beauty is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.