Engineering Technical Support
Location: Cardiff
Salary: Up to £35,000 per annum + pension, profit share scheme, and additional benefits
Salary & Benefits:
* Salary up to £35,000 depending on experience
* Annual profit share, up to 10%
* Up to 27 days holiday plus bank holidays
* 9% company pension (5% employer contribution + 4% employee contribution)
* Life insurance
* Employee Assistance Programme
An exciting opportunity to join a successful, award-winning market leader that supplies high-quality products and trusted building solutions for iconic and high-profile projects worldwide.
This 40-year established, multi-million-pound company has invested heavily in infrastructure and production capacity and is well-positioned to capitalize on market growth.
The main purpose of this role is to provide technical support and assistance to the Sales department and customers. Responsibilities include preparing and filing standard technical documents and CAD drawings, assisting in product testing programs, and contributing to continuous improvement of technical services and customer experience.
Key Responsibilities:
* Support product sales through dissemination of technical information
* Provide robust technical advice and solutions for design-related problems within the product range
* Conduct in-depth calculations and assess product suitability for use
Knowledge, Skills & Experience:
* Experience in a Technical Advisor, Technical Engineer, or Technical Estimator role
* Ability to read, understand, and amend technical drawings
* Experience in structural calculations and testing product suitability
* Experience liaising with customers and understanding design briefs or specifications
* Degree, HNC, or HND in Architectural Technology, Structural Engineering (desirable)
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