Job Advert We are looking for a skilled and customer-focused Joiner to join HMS, part of Torus Group. You’ll play a key role in delivering a high-quality, efficient and responsive service to our customers, working across occupied and void properties. You’ll carry out a wide range of joinery works and associated multi-skilled tasks, contributing to our “one job, one visit” approach while maintaining the highest standards of workmanship, safety and customer care. What You Will Be Doing: * Carry out all aspects of internal and external joinery, including plastic and composite products, maintenance and remedial works * Undertake associated trade tasks (e.g. basic plastering, tiling and plumbing) to support efficient service delivery * Plan and organise work effectively to meet priority response times and performance targets * Work within scheduled appointment systems, liaising directly with customers and colleagues * Diagnose faults, carry out pre-measuring and determine repair requirements in line with contractual guidelines * Supervise and support apprentices or trainees when required * Use IT and mobile devices to receive instructions, complete work orders and order materials * Ensure accurate completion of all documentation and system updates * Drive and maintain a company vehicle, stock and equipment responsibly * Manage materials efficiently, minimising waste and delays * Comply fully with Health & Safety requirements and safe systems of work * Participate in training, development and competency programmes * Work collaboratively with schedulers, planners, customer liaison officers and contractors * Take part in an out-of-hours rota when required (additional payment applies) What We’re Looking For: * NVQ Level 3 (or equivalent) in Joinery or relevant craft discipline * CSCS card at the appropriate level * Experience in multi-skilled trade activities * Full UK or EU driving licence * Completed apprenticeship (time served) * Proven experience in joinery, building maintenance and construction * Strong customer service skills * Ability to work independently with minimal supervision * Good communication skills and a customer-focused approach * Experience supervising or supporting apprentices Interview Process: * Candidates will be invited to in-person interviews at our Stonebridge office, which will include a competency-based interview. Additional Information: Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed: * Right to work verification * Qualification certificate check * 2x Completed references * OH Health Questionnaire – Fit For Work * DBS check (if required for role) * Completion of all new starter documentation including signed T&C’s Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.