IT Support Analyst 1st and 2nd Line Support
Glasgow | Hybrid working | 6 Month Fixed Term Contract | £30,000 pro rata
The Opportunity
We are currently recruiting for an IT Support Analyst to join a well established financial services and wealth management organisation on a six month fixed term contract.
This role sits within the internal IT team and plays an important part in supporting colleagues across the business. You will act as a key point of contact for IT support, helping users resolve technical issues and ensuring they have reliable access to the systems and tools they rely on every day.
The position combines remote support with hands on deskside support from the Glasgow office. It would suit someone who enjoys working closely with users, solving problems and delivering a high standard of service in a professional environment.
You will be supporting a modern Microsoft based environment and working as part of a collaborative IT team focused on providing a responsive and reliable service to the wider business.
The Role
As an IT Support Analyst you will act as the first point of contact for colleagues experiencing technical issues, providing first and second line support across a range of systems and devices.
The role involves troubleshooting problems, managing service requests and supporti...