Our client based in Bedfordshire are searching for a new Head of Operations at one of their largest sites within their network. They have built a new team who have created a well-run operation and become a beacon amongst other sites within the group.
Job Role
To manage and develop the operations teams and enhance the critical relationships and processes affecting the sales team and region in order to facilitate the creation and delivery of profitable service to customers and so achieve the budget for the depot.
Responsibilities
The ideal candidate will need to have experience in the key areas below:
• Manage the commercial operation of the depot to ensure the profit budget target is met or exceeded
• Manage the depot management team to drive operational efficiencies, service excellence and productivity in order to deliver a profitable service to customers and meet KPIs
• Demonstrate the expected behaviours and standards of a people leader to recruit, engage and develop the capability of our people and generate the right customer service culture for our business.
• Support and work with the sales teams in order to ensure the development and retention of accounts and maximise the commercial opportunities available
• Manage the relationships with the Central departments to enhance internal service standards and facilitate service through to the customer
• Ensure that good management practice and all processes are followed in order to ensure the health and safety of our employees and customers
• Oversee that all legal regulations and company standards are adhered to at all times to ensure the compliance of the depot
Personal Profile
• Evidence of an effective track record of people management and leadership
• Understanding and evidence of being able to run a commercial operation effectively as well as an understanding of sales and the sales force
• Experience and understanding of the food service/distribution market place and running a distribution environment
• IT literacy
Ref Code: W41562