Apprentice AI Digital Champion (Digital Support Technician Level 3)
Fixed Term, Full Time
Salary: £15,435 in the first year, increasing to £24,522 in the second year.
Location: Chelmsford. Working Style: Fixed-base worker.
Closing Date: 29th April 2026.
About The Role
Working within the Digital Change and Adoption team, you will support colleagues to confidently and effectively use a variety of digital tools, including the Microsoft 365 suite. You will identify opportunities to simplify processes, share best practice, and connect technologies to improve our everyday working environment.
Responsibilities
* Work collaboratively with different areas across EDS and ECC.
* Work within your team to meet the objectives of the role and deliver work within agreed timescales to demonstrate learning and acumen for Digital.
* Utilise experience and knowledge gained to help improve EDS to ensure the delivery of digital services that are designed and delivered with a clear focus on user needs.
* Ensure delivery of requirements agreed in the personal development plan and apprenticeship study programme, including any external training, assessment or examinations needed for success.
* Define specific individual and shared targets and objectives annually within the performance management framework.
Essential Requirements
* Commitment to continual professional development to keep pace with technical and business change and acceptance of working to meet agreed competencies.
* Computer literate with a good understanding and capability in standard MS Office applications.
* Enthusiastic and able to demonstrate a determination to succeed in EDS.
* Good written, verbal and presentational skills.
* Good customer service skills.
* Experience of working within a team.
Benefits
* Healthy work life balance; flexible and hybrid working options.
* Wide range of learning and development opportunities.
* 26 days annual leave plus bank holidays plus optional purchase of extra leave.
* Generous Local Government Salary related pension scheme.
* Access to hundreds of discounts and benefits through Essex Rewards.
* Access to our health and wellbeing support platform with LifeWorks.
* Disability Confident Leader and commitment to interview all disabled applicants who meet the minimum requirements of the job.
* Up to 4 days per annum volunteering leave.
* Employee support networks, to ensure everyone is treated with dignity and respect.
* A fully funded Digital Support Technician Level 3 qualification delivered online over 18 months by our partnered training provider.
Equal Opportunity
Essex County Council is a Disability Confident Leader and is committed to interview all disabled applicants who meet the minimum requirements of the role. We also commit to interview all veterans and care leavers who meet the minimum requirements of the role.
Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults; all employees and volunteers share this commitment.
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