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Clerical officer/receptionist

Lochgilphead
NHS Scotland
Clerical officer
Posted: 23h ago
Offer description

Overview

NHS Scotland is recruiting within the medical records team at Mid Argyll Community Hospital to support effective clinical care by providing an efficient medical records and reception service to patients, clinicians, nursing and AHP staff. This post involves reception duties for the main hospital and the A&E department, referral management, dealing with waiting lists and the appointing of clinics in line with the Patient Access Policy. You will provide audio typing of clinical correspondence to AHPs and specialist nurses and general work within the medical records department.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.


Responsibilities

* Reception duties for the main hospital and the A&E department
* Referral management and dealing with waiting lists
* Appointing clinics in line with the Patient Access Policy
* Audio typing of clinical correspondence to AHPs and specialist nurses
* General work within the medical records department


Qualifications and Experience

* Self-motivated with the ability to prioritise workload, exercise initiative and be flexible
* Excellent keyboard, organisational and communication skills
* Good working knowledge of Microsoft Office
* Knowledge and experience of a hospital environment is advantageous; knowledge of NHS systems and processes is helpful, though training will be provided
* Previous administrative experience and knowledge of confidentiality and safe handling of information/GDPR is required
* Ability to work as part of a team and on own initiative with minimal supervision
* Good telephone manner and experience with the public
* High level of concentration and accuracy


Employment Details

* Part-time permanent post of 28 hours per week, worked over 4 days (Tuesday - Friday), in accordance with service requirements


How to Apply / Contact

Informal enquiries to: Kathleen Young, Administrative Services Manager, Tel: 01546 703024, email: Kathleen.young@nhs.scot

Recruitment team can be contacted by email: nhshighland.recruitment@nhs.scot. Please quote Jobtrain reference 228619 on all correspondence. This role does not meet the eligibility criteria for a Skilling Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).


Additional Information For Candidates

* You should apply for this post by completing the application process on Jobtrain.
* DO NOT upload a CV as this will not be used for shortlisting.
* Post closes at midnight on the indicated date.
* For help to complete an application on Job Train please follow the link: https://www.careers.nhs.scot/how-to-apply/application-process/
* To view our accessibility statement, please follow: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
* Our correspondence method is by e-mail; ensure you enter your email address accurately and check regularly (including junk folders) and your Jobtrain account for updates
* Contact Jobtrain Candidate Support Hub for assistance with system issues: https://jobseekersupport.jobtrain.co.uk/support/home
* We recommend using Google Chrome or Microsoft Edge when using Jobtrain
* Once submitted, you will be unable to amend the application
* Some vacancies are for internal candidates only; if you are staff, update your Jobtrain profile accordingly

NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles across Highland and Argyll & Bute. As a board we strive to nurture a positive culture, supported and delivered through our NHS and Social Care values:
Care and compassion
Dignity and respect
Openness, honesty and responsibility
Quality and teamwork


Seniority level

* Entry level


Employment type

* Full-time


Job function

* Administrative
* Industries: Hospitals and Health Care
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