Senior Data Analyst – Lendable
About Lendable
Lendable is on a mission to build the world’s best technology to help people get credit and save money. We are one of the UK’s newest unicorns, with over 600 people, and have been profitable since 2017. Our investors include Balderton Capital and Goldman Sachs, and our customers rate us 4.9 on Trustpilot.
The Role
We need a hands‑on Senior Data Analyst to lead the development and delivery of reporting and analytics across our Operations teams (Customer Service, Financial Support, Fraud, FinCrime, Complaints, and QA). You will manage one Senior Analyst and be the go‑to person for MI infrastructure, building scalable data models, streamlining reporting pipelines, and consolidating multiple data sources into a unified operational reporting layer.
What You’ll Do
* Own MI Infrastructure
o Design and maintain robust DBT models and SQL pipelines to transform raw data into accurate, timely, and usable reporting layers.
o Ensure consistent metric definitions and a single source of truth across all operational reporting.
* Reporting & Dashboarding
o Build and maintain clear, accessible dashboards to track KPIs across service, risk, and complaints functions.
o Deliver insights on SLA performance, fraud trends, QA scores, complaint volumes, vulnerable customer tracking, etc.
o Ensure reports are timely, trusted, and action‑oriented.
* Data Consolidation & Integrity
o Consolidate disparate datasets from multiple systems to support holistic operational oversight.
o Proactively identify and resolve data discrepancies, inconsistencies, and quality issues.
* Team Management & Development
o Manage and mentor a Senior Analyst, reviewing output quality and prioritising delivery.
o Define scalable processes to support future MI team growth.
* Stakeholder Engagement
o Act as the primary MI point of contact for the COO and senior leadership, responding to ad‑hoc data requests and proactively proposing improvements.
o Ensure reporting supports regulatory compliance and internal performance monitoring.
What We’re Looking For
Must‑Haves
* 3+ years working in BI/MI or analytics roles, with experience in SQL‑heavy, reporting‑centric environments.
* Expert‑level SQL and hands‑on experience with Python; knowledge of DBT is preferred.
* Experience building and maintaining data models and reporting infrastructure.
* Strong understanding of data integrity, version control, and metric standardisation.
* Excellent communication skills for working with both technical and non‑technical stakeholders.
* Experience mentoring or managing analysts.
Desirable
* Exposure to operations, collections, fraud/fincrime, or complaints data.
* Familiarity with Superset/Preset or similar modern dashboarding tools.
* Experience in regulated environments or with regulatory reporting.
Interview Process
* Intro Call (30 min)
* Take‑home SQL + DBT Task (2 hrs)
* Task Debrief (45 min–1 hr)
* Final Chat with COO & CRO (1 hr)
Life at Lendable
* The opportunity to scale up one of the world’s most successful fintech companies.
* Best‑in‑class compensation, including equity.
* Work from home every Monday and Friday, with in‑office days in Shoreditch, London.
* A fully stocked kitchen and snack area available Tuesday‑Thursday.
* Private health insurance coverage as part of our well‑being package.
* We are an equal‑opportunity employer and strive to make Lendable the most inclusive and open workspace in London.
Equal‑Employment Opportunity Statement
Lendable is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr