Various Shifts on rota basis
Overview
Are you a dynamic and experienced Leader/Supervisor ready to help at our award‑winning Sherburn SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.
Company Overview
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. We own 243 SPAR convenience stores and employ more than 5,000 people, with a turnover of £1.3 billion.
Role Overview
Duty Manager – Sherburn (18+)
£13.25 p/h, 16 hours per week, various shifts on rota basis.
Reporting to the Store Manager, the Duty Manager will be responsible for supporting the Store Manager in leading and motivating a team of colleagues, ensuring excellent customer service and contributing to achieving store sales and profitability.
Key Responsibilities
* Supporting the Store Manager to ensure a safe, legal and high‑performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts.
* Assisting the Store Manager to deliver all store operations, objectives and KPIs.
* Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
* Carrying out performance management/absence management as appropriate.
* Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability during shifts.
* Carrying out cash reconciliations, voids and refunds and other management tasks for till colleagues.
* Being a role model and leading the team to work together to provide an exceptional customer experience.
* Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Sherburn.
* Adhering to all company policies, procedures and processes.
Duty Manager Skills Required
* Previous management or supervisor experience within a food retail or similar fast‑paced operation.
* Committed to achieving and sustaining exceptional customer service standards.
* Able to plan, organise and prioritise effectively.
* Ability to communicate and influence at all levels.
* Able to take appropriate action and make decisions.
* Committed to promoting collaborative working.
* Enthusiastic and flexible with a positive attitude.
* Committed to developing own skills and applying learning to improve performance.
What's in it for you?
* Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
* Cycle to work scheme.
* Develop your skills and capability in a highly supportive and multi‑diverse culture.
* Outstanding training & development opportunities.
* Gain hands‑on experience in a high‑volume, fast‑paced environment.
* Enhanced Maternity & Paternity pay packages.
* Flexible working hours opportunity.
* Excellent additional benefits package including:
o Early access to your pay through ‘EarlyPay’.
o 24/7 access to your payslips via HR/Payroll portal.
o 12.5 % staff discount on fresh items & 10 % staff discount on ambient products in our SPAR stores.
o Wellbeing support – access to emotional support, counselling, legal and financial advice.
o Company pension scheme.
o Company life insurance worth 1 × annual salary and 6 × annual salary with pension scheme.
o NEST pension scheme.
o Extra holiday – purchase scheme.
o Long‑service awards.
Inclusive environment
As a Disability Confident employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Department
Retail – SPAR Store Management (inc Foodservice).
Contract type
Permanent.
Hours
16 hours per week.
Salary
£13.25 p/h plus opportunity to earn a bonus and excellent benefits.
Benefits
Bonus scheme, company sick pay, additional holidays, company pension scheme, life cover, staff discount, long‑service awards, cycle to work scheme, employee volunteering opportunities.
Closing date for applications
2nd May 2026.
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