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Learning disability care navigator

Pembroke Dock
NHS
Care navigator
€30,000 a year
Posted: 24 April
Offer description

Following a recent transformation of Learning Disability services, we have developed an innovative new role which offers a unique chance to shape how people with a learning disability access and experience healthcare. As one of the first postholders, you'll have the opportunity to shape and evolve the role, bringing your ideas and initiative to life.

In this rewarding role, you'll work closely with multidisciplinary colleagues to support individuals, families, and carers in navigating health services. You'll be a central point of contact, helping people access the right care at the right time, advocating for their needs, and promoting inclusion and independence.

You'll use your initiative to overcome barriers to healthcare, build relationships with local services, and empower clients through personalised support.

We strongly support personal and professional development, offering opportunities to grow your skills and make a meaningful impact. If you have experience of working with people with a learning disability and are passionate about person-centred care and improving health outcomes, we'd love to hear from you.


Main duties of the job

The post holder will work within the Community Learning Disability Team under the direction of the team manager, and as part of a multidisciplinary team will support people with a learning disability to achieve better health outcomes and experience of services using a personalised approach.

Navigating health services can be challenging and the postholder will offer support, guidance and actively work with the person, their family and carers to identify and access the most appropriate and expert service to meet their needs effectively. Often working independently and using their own initiative, the postholder will ensure clients are able to access the right care by the right service in a timely manner.


About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

* Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
* Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
* Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
* 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
* Numerous mental health and learning disabilities services


Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.


Person Specification


Qualifications and Knowledge

* Level 4 qualification in a health or social care subject, or equivalent demonstrable experience and knowledge.
* Working knowledge of identifying and assessing risk
* Knowledge of Safeguarding Policies and procedures
* Working knowledge and understanding of person-centred care
* Level 4 qualification specific to field of learning disabilities
* Knowledge of national priorities to improve outcomes for people with a learning disability


Experience

* Experience of working with people with a learning disability, families and carers
* Experience of working in the NHS, Social Care or Third Sector
* Experience of working in a multi-professional, team environment.
* Experience of care planning
* Experience of health coaching or motivational interviewing / Excellent interpersonal, influencing and negotiating skills
* Experience of training / delivering presentations


Other

* Welsh Speaker (Level 1)


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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