Job Overview
We are seeking a professional, friendly, and well-organised Front of House Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will create a welcoming atmosphere, provide exceptional customer service, and support the smooth day-to-day operations of our workplace. Your ability to multitask and maintain a polished, positive presence will be essential to this role.
Key Responsibilities
* Greet and welcome all visitors in a friendly, courteous and professional manner, creating a positive first impression.
* Answer phone calls promptly, handle enquiries, and assist with bookings.
* Manage appointment scheduling and maintain an up-to-date staff calendar.
* Handle incoming and outgoing correspondence (emails and mail) with accuracy and efficiency.
* Keep the reception area clean, organised, and presentable at all times.
* Assist with general administrative duties, including filing, data entry, and record maintenance.
* Support day-to-day operations such as light cleaning, restocking supplies, and serving client refreshments.
* Collaborate with team members to ensure seamless front-of-house and administrative functions.
Skills & Qualifications
* Excellent verbal and written communication skills.
* Strong organisational and multitasking abilities, with attention to detail.
* Warm, approachable personality and a client-focused mindset.
* Previous experience in a receptionist or customer service role is desirable but not essential.
* Comfortable using basic office equipment (e.g. laptop, printer, iPad).
* Ability to adapt quickly and maintain composure in a busy environment.
Why Join Us?
* Friendly, supportive team culture
* Opportunity for growth and development
* Be part of a dynamic and professional work environment
If you're someone who thrives in a fast-paced, people-oriented role and enjoys being the face of a business, we'd love to hear from you
Apply now and help us create a welcoming space for everyone who walks through our doors.
Please note hours will include some evenings and every other weekend.
Rota will be
Week 1 Monday 9:30-6, Wednesday 1:30-8, Thursday 9-8
Week 2 Wednesday 1:30-8, Thursday 9-8, Saturday 8-4
Job Types: Part-time, Permanent
Pay: From £12.50 per hour
Benefits:
* Company pension
* Employee discount
* Gym membership
* Store discount
Work Location: In person