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Branch operations manager

Cheltenham
Permanent
Operations manager
Posted: 5 February
Offer description

Removals Branch Manager / Operations Manager Salary: Competitive, depending on experience Location: Gloucestershire Start: ASAP Take the lead of a high-performing removals branch or step into a wider operations role with a well-established removals business. This role offers real autonomy, a supportive leadership team, and clear progression tailored to your experience and ambitions. What youll do: Plan and schedule domestic, commercial and international moves, including part loads, surveys and special projects. Lead, brief and support crews and office teams; set rotas, allocate vehicles, materials and resources to maximise utilisation and service. Own the customer journey end-to-end: enquiries, quotations, follow-ups, insurance guidance, issue resolution and post-move care. Keep operations safe, compliant and efficient: H&S, RAMS, vehicle and driver standards, training, audits and continuous improvement. Manage performance and costs: margins, KPIs, stock and materials, supplier liaison and simple, focused reporting. Drive local business development in tandem with head office marketing; nurture repeat and referral work What you need: Proven removals experience with responsibility for people, planning and service delivery; supervisory or managerial background preferred. Calm organiser with excellent communication skills and confident telephone manner; comfortable with industry software and Microsoft tools. Hands-on leader who sets standards, supports the team and solves problems quickly. Survey experience and knowledge of insurance options are advantageous. Full UK driving licence; higher licences, BAR standards knowledge or H&S qualifications are a plus. Why youll love this role: A genuine say in how the branch runs and how operations evolve. The ability to tailor your remit: start as Branch Manager or Operations Manager, with progression linked to clear, achievable milestones. Competitive package with benefits, training and long-term career growth. How to apply: If you have relevant experience, please get in touch today. You can also refer someone suitable. *If youd like to know more about this Removals Branch Manager / Operations Manager role, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme. Red Recruit specialise in Shipping & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly. Keywords / alternative titles: Removals Branch Manager, Operations Manager, Removals Operations Manager, Branch Operations Lead, Multi-Site Operations Manager

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