Job Title: Operations Manager - Healthcare PFI/FM
Location: North Nottinghamshire
Salary: £55,000 + Excellent Benefits Package
We are currently recruiting for an experienced Operations Manager to join a well-established healthcare PFI contract across in the North Nottinghamshire area. This is an excellent opportunity for a commercially aware Facilities Management professional with strong PFI, healthcare or complex contract management experience to join a high-performing operational team.
The successful candidate will have experience operating within complex FM, healthcare PFI, PPP or SPV environments and will be confident managing contractual performance, stakeholder relationships, subcontractor governance and operational compliance across a multi-site healthcare estate.
This role is less focused on day-to-day FM delivery and more centred around contract management, commercial governance, lifecycle oversight, payment mechanisms, compliance and NHS stakeholder engagement.
This is a highly visible, customer-facing role where relationship management, commercial awareness, governance and operational performance are essential.
Benefits Highlight
* £55,000 basic salary
* 30 days holiday + bank holidays
* 8% non-contributory pension
* Private medical insurance
* Long-term stable contract environment
* Excellent team culture and leadership support
* Career development opportunities within a growing organisation
Duties of the role include
* Supporting the delivery of Project Agreement obligations across multiple PFI sites
* Managing subcontractor and FM service provider performance
* Monitoring KPI and SLA performance to ensure contractual obligations are achieved
* Supporting payment mechanism management and performance regimes
* Managing lifecycle, compliance and operational risk oversight
* Building and maintaining strong relationships with stakeholders, clients and service providers
* Managing variations, change control and contractual processes
* Supporting governance, reporting and operational performance reviews
* Overseeing statutory compliance and ensuring contractual standards are maintained
* Attending operational, client and stakeholder meetings across the contract
* Supporting continuous improvement initiatives across the sites
The ideal candidate will have
* Previous experience within a PFI, PPP or complex Facilities Management environment
* Healthcare FM or NHS Estates experience preferred
* Strong commercial awareness and understanding of contractual performance
* Experience managing KPIs, SLAs and supplier performance
* Excellent stakeholder and relationship management skills
* Understanding of lifecycle, compliance and governance processes
* Experience managing subcontractors and operational service delivery
* Strong organisational, communication and problem-solving skills
* Full UK driving licence
This is a fantastic opportunity to join a long-term contract offering stability, support, and excellent career progression opportunities within a highly collaborative environment.
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