Office Administrator Carbon60 is looking to recruit a Office Administrator to work for a leading Specialised Industrial Service Provider based in Oldbury. ROLE : Customer Operations Advisor PAY RATE : £23,926.50/annum, £12.27/ hour JOB TYPE : Temp to Perm (12 weeks temp, then permanent upon successful 9 week probation) LOCATION : Oldbury HOURS : Monday to Friday, Hours of work '8am - 4pm, 8:30 - 4:30pm or 9am - 5pm', 8 hours per day, 40 hours/week (30 min break) Flexibility with shift pattern as long as 37.5 hours done within 8am -5pm Monday - Friday. THE ROLE: Using the internal customer service system through a shared inbox, assisting branches within the business via ticket enquiry system responding to colleagues' queries and following up processes as necessary Utilizing MS Office to process and respond to queries Answering calls/emails and face to face customer service queries Data entry via MS Excel and internal data systems Following up with suppliers on existing orders to confirm delivery times/orders in process Covering reception during staff breaks and as holiday cover THE SUCCESSFUL CANDIDATE: Ability to demonstrate a can-do attitude and proactive approach to working within a team environment assisting with the administrative duties of the office Able to show own initiative when working independently Comfortable handling queries via email, telephone and face to face with external customers and internal colleagues throughout the business Basic MS Excel skills, i.e. able to complete data entry accurately, are highly advantageous BENEFITS ONCE PERMANENT: 25 days plus bank holidays annual holiday entitlement Ability to purchase an additional 5 days holiday subject to scheme rules Contributory Pension Scheme Cycle to Work Scheme Life Assurance Up to 1 day's paid leave to concentrate on your wellbeing A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support including: Unlimited mental health support from qualified mental healthcare professionals 24/7, unlimited remote GP appointments - so you can get fast access to a doctor at a time convenient to you Six 1-2-1 nutritional video consultations per year Six 1-2-1 digitally delivered personal training sessions per year 360 Wellbeing Score - take just four short assessments to get your score and unlock six 1-2-1 lifestyle coaching sessions per year Physiotherapy - eight sessions a year shared between you and your partner Medical second opinions Savings and discounts for savings on weekly costs On-demand wellness content, plus our Wellbeing Calendar, which is packed with podcasts, articles, webinars and more to help manage your wellbeing Company Sick Pay from day 1 Group Income Protection - after a period of sickness absence Long service recognition Free unlimited access to LinkedIn Learning Free Clients Branded workwear Free Eye tests Application by CV or call Aniket Rabari at Carbon60 on 020 3833 4746. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.