Head of IT Service Architecture & Delivery
Salary: £65,000 + Bonus + Full Benefits
Security Clearance: SC required (must hold or be eligible) - DV desirable
We are recruiting for an experienced and influential technical leader to head up Service Architecture & Delivery for a secure Defence communications and infrastructure programme.
This is a senior leadership role with full accountability for the technical design, governance and operational assurance of a complex, secure IT service. You will act as the senior technical authority, ensuring the service is secure, resilient, compliant and continually improved in line with Defence requirements and contracted SLAs.
Lead all architectural, technical and operational elements of a secure IT service
Chair the Technical Design Authority and own the service blueprint and roadmap
Maintain governance across service design, transition and operational delivery
Own non-functional requirements including performance, resilience, recoverability and security
Provide L4 technical oversight and assurance across infrastructure, networking, virtualisation and secure environments
Drive continual improvement across automation, monitoring and service efficiency
Ideally a senior technical leadership role (Head of Technical Services, Principal Architect, Programme Technical Lead or similar)
~ Proven experience delivering secure IT services within the MOD
~ Strong background in service architecture, technical governance and ITIL-based service delivery
~ Experience leading technical transitions, onboarding or complex service integrations
~ Excellent stakeholder engagement skills at senior and executive level
~ If you hold (or are eligible for) SC clearance and are looking to take ownership of a mission-critical technical service and have a strong MOD background, please get in touch for a confidential conversation.