Banqueting Manager
Responsibilities
* You will be working alongside the Conference Manager, taking a daily handover before managing the event from afternoon through evening.
* You will work with the Chef and Banqueting team to deliver weddings, banqueting events, and residential conference dinners, ensuring all logistics and operations run smoothly and align with client expectations.
* Oversee room setups, AV requirements, and staff coordination to create seamless guest experiences.
* Lead, train, and motivate evening teams to deliver exceptional food and event service.
* Act as the main point of contact for the team during events, ensuring swift resolution of any issues.
* Represent Wotton House on event days, ensuring every client feels valued and supported.
* Build strong relationships with clients on‑site, ensuring their vision is flawlessly executed.
* Collaborate closely with sales, coordinators, and other departments to ensure events transition smoothly from planning to execution.
* Continuously evaluate and improve operational processes to maintain the highest service standards.
* Anticipate challenges, identify solutions, and ensure every detail is meticulously managed for a flawless guest experience.
Qualifications
* Proven experience in event or banqueting management within a luxury or boutique hotel setting.
* Strong leadership skills with the ability to inspire a team and maintain composure under pressure.
* Exceptional organizational and multitasking abilities to manage multiple events simultaneously.
* Excellent communication and problem‑solving skills.
* A passion for delivering outstanding service and a commitment to exceeding guest expectations.
Benefits
* Discounted hotel room rates for you and your friends & family.
* Additional days leave for your birthday.
* Enhanced maternity, adoption & shared parental leave.
* Course sponsorship.
* 30% F&B discount at RBH hotels.
* Refer a Friend scheme (earn £250 for each referral up to 5 referrals).
* Flexible working arrangements.
* Wagestream – choose how and when you get paid.
* Life insurance.
* Employee assistance programme.
* Social and wellness events and activities all year round.
* Free meals on duty saving you over £1,000 per year.
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact charlotte.power@wottonhousehotel.co.uk.
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