Front of House Manager – N Family Club
Join to apply for the Front of House Manager role at N Family Club.
Location: Brixton, London
Compensation: £29,453 – £39,520 / year
We’re more than just a nursery group. We’re the UK’s most innovative early‑years education provider, proudly certified as a Great Place to Work and ranked the 30th Best Workplace in the UK. At N Family Club, we dream of reimagining early years education, fostering creativity, embracing a curriculum‑led approach, and preparing children for the modern world. We’re proudly making our dream a reality – and we want you to be a part of it!
Responsibilities
* Greet and support parents, carers, and visitors with warmth and professionalism.
* Manage phone and email communications efficiently and effectively.
* Oversee front‑of‑house operations, ensuring a seamless and welcoming environment.
* Maintain daily records, registers, and other administrative systems.
* Work closely with the Nursery Manager and leadership team to ensure operational excellence.
* Support with invoicing, admissions, and enrolment queries.
* Organise events, tours, and open days with attention to detail and great customer care.
* Ensure compliance with GDPR and other administrative policies.
* Be the go‑to problem solver – calm under pressure and always one step ahead.
Qualifications
* Excellent customer service experience, ideally in hospitality, retail, or education.
* Strong communication, admin, and organisational skills.
* Proficiency in MS Office and/or nursery management software (training provided).
* Friendly, confident, and approachable – a people‑person through and through.
* Ability to multitask and prioritise in a fast‑paced setting.
* A passion for working in a family‑focused, child‑centred environment.
* A team‑player attitude with a proactive, solutions‑focused mindset.
The N Advantage
* Competitive salary – £29,453 – £39,520, based on experience and dedication.
* Up to £1,750 annual performance bonus.
* Flexible working – choose 4–5 days a week for work‑life balance.
* Up to 35 days holiday – including a personal ‘Me’ day and Christmas closure.
* £100 annual learning fund + access to N Academy (leadership, early years training & more).
* £100 clothing allowance – express your own front desk style!
* Enhanced family leave for parents, carers, and more.
* 40% childcare discount + 6 emergency childcare days per year.
And that’s not all!
* 5‑year loyalty bonus – an around‑the‑world trip + 2 bonus weeks off.
* 10‑year loyalty bonus – ‘Out of this world’ experience + 2 extra weeks off.
* Referral bonus – earn up to £1,000 per successful hire.
* Lifestyle savings – discounts on groceries, fashion, travel, tech, and fitness.
* Travel support – season ticket loans and cycle‑to‑work scheme.
* Wellness perks – team socials, gym discounts, online fitness, and more.
Why N Brixton?
Join our fantastic team at this vibrant 142‑place nursery nestled in the heart of Brixton, South West London.
Getting here is a breeze! With local buses 2, 415, and 432 right at our doorstep, and the Tulse Hill and Brixton overground/underground stations just a short walk away.
Making an impact…
At N Family Club, we do things differently. We support and celebrate individuality, champion diversity, and give every team member a voice. Our culture is rooted in respect, collaboration and a shared passion for early years education.
We invest heavily in your growth – from career progression and in‑house training to mentorship and personal development. With innovative environments, top‑tier benefits, and a focus on wellbeing, we’re building a workplace where educators thrive, and children soar.
What’s next?
If you think you got what it takes, click apply and fill in our super quick (1 min) application form!
Want to read more about N, our benefits and work culture? Visit our Careers website or our Glassdoor Page.
Senior‑ity level
Entry level
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Education Management
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