ASB Officer
South London
Permanent
Full Time
Salary - £38,000
Join a well-established South London housing provider and play a pivotal role in ensuring safer, stronger communities by tackling anti-social behaviour head-on. THE ROLE
As an ASB Officer, you will provide a high-quality, customer-focused anti-social behaviour service that delivers timely investigative, enforcement and preventative actions.
Take ownership and lead on the management of ASB cases from start to resolution
Provide expert advice and support on complex ASB casework
Collaborate with internal teams and external agencies to develop solutions to ASB
Apply relevant legislation, including the ASB, Crime and Policing Act 2014, to enforce appropriate actions
Prepare robust evidence and witness statements to support legal proceedings
Handle service-related customer complaints with professionalism and empathy
Contribute positively to the community safety team and wider organisational objectivesTHE CANDIDATE
We’re looking for an experienced ASB professional with a strong background in managing complex casework within social housing or a similar environment.
In-depth knowledge of ASB legislation and tenancy enforcement
Experience preparing witness statements and associated legal documentation
Strong interpersonal and communication skills, with a customer-first approach
Excellent organisational skills and attention to detail under pressure
Proficient in Microsoft Office with the ability to prioritise and manage competing deadlinesTHE CONTRACT
Working Hours: Full time, 35 Hours
Length of Contract: Permanent
Rate: £38,000.00 per year, plus benefits HOW TO APPLY
To apply for this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth for more info
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate