Job Title: Senior ASB Housing Officer, Sheffield, South Yorkshire
Client:
Social Care Locums
Location:
Sheffield, South Yorkshire, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
4
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
To lead on prevention and intervention to help residents sustain their tenancies. The team, based within Housing Tenancy Management, works with internal and external stakeholders to contribute to the Council's vision of safe communities.
Your responsibilities include:
1. Address reports of ASB and Domestic Abuse.
2. Support victims of Domestic Abuse, ensuring risk assessments, referrals, and safety plans are implemented.
3. Attend meetings with stakeholders to resolve ASB cases.
4. Deliver a resident-focused response to ASB complaints and breaches.
5. Create and manage action plans for case resolution.
6. Utilize legislation and good practices for preventative and legal actions, including mediation.
7. Conduct interviews with complainants, witnesses, and perpetrators.
8. Prepare and serve legal notices and represent the organization in court as needed.
9. Ensure positive customer experience and effective communication with victims, families, and perpetrators.
10. Build respectful relationships and record views accurately.
11. Provide detailed reports based on evidence and assessments.
12. Handle child and adult safeguarding issues promptly and effectively.
13. Manage complex cases involving vulnerable perpetrators of ASB and abuse.
Key Skills and Requirements:
* Full driving license and use of a vehicle.
* Experience managing tenancy-related breaches in the public sector.
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