Job Overview Working as part of the team the post holder will be required to provide an efficient and effective administration service to the team, supporting the delivery of a high quality service to patients and staff. Main duties of the job Applications are invited for the position of a Band 3 Team Secretary within the Prescribed Medication Support Service & Primary Care Mental Health Counselling Service. The post holder will provide comprehensive secretarial support to the Mental Health Team. It is essential that the applicant holds Secretarial Qualifications, along with previous secretarial experience, excellent computer skills including Microsoft Office and a good telephone manner. A flexible approach to work is needed to meet the demands of the service. The post holder will possess excellent time management skills, be well organised and have the ability to prioritise workload demands to meet strict deadlines, whilst producing work to the highest standards. The post holder will also have the ability to work both independently and as part of a team, using discretion, judgement and initiative. Excellent written and verbal communication skills are essential together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence. Candidates must be able to maintain patient confidentiality and ensure a high standard of customer care at all times. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Working for our organisation If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Detailed Job Description And Main Responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. Person specification Qualifications Essential criteria Good standard of education – GCSE Maths & English at Grade C or above, or equivalent NVQ Business Administration Level 3 or equivalent knowledge & experience, or willing to work towards RSA /OCR Level 2 or equivalent experience IT related qualification or equivalent experience Desirable criteria Ability to deal with sensitive information Experience Essential criteria Knowledge of a range of administrative & clerical processes Ability to take and transcribe succinct minutes Proficient in use of Microsoft Office applications. Excellent organisational skills Desirable criteria Experience of working within the NHS Values Essential Criteria Team player Develops own practice through reflection and learning Desirable criteria Ability to speak Welsh