Baker Snell is looking for a Complaints Expert in Exeter (Hybrid) to manage escalated and complex complaints effectively. You will be responsible for investigating complaints, drafting responses, and ensuring compliance with regulatory standards. Successful candidates will have proven experience in complaints handling and a solid understanding of the Financial Ombudsman Service process. Benefits include employer pension contributions, private health cover, and ample annual leave. Join us to make a meaningful impact in customer service.
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