Employer Birmingham Community Healthcare NHS Foundation Trust Employer type NHS Site Priestley Wharf Town Birmingham Salary £26,530 - £29,114 per annum Salary period Yearly Closing 18/06/2025 23:59
Band 4 - Integrated Neighbourhood Team Coordinator
Band 4
Job overview
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
Are you passionate about improving services for citizens? Are you self-motivated, highly organised, and confident working with a wide range of stakeholders?
At the Birmingham and Solihull Community Care Collaborative, we’re looking for reliable, flexible, and proactive individuals to join our Integrated Neighbourhood Teams as Coordinators.
In this role, you’ll have the opportunity to work with professionals across health, social care, and the voluntary sector organisations to help deliver more joined-up, personalised care for people within our communities.
This is a fantastic opportunity to be part of an innovative and supportive team that’s helping to shape the future of community care. You’ll play a key part in improving communication, supporting meetings, coordinating actions, and ensuring that information is shared effectively to achieve better outcomes for citizens.
While you will be aligned to a specific Integrated Neighbourhood Team, there is an expectation that you can provide cover for colleagues when required. You will need to have the flexibility to travel across sites for meetings and events.
For an informal conversation about the role please contact Perminder Brar at p.brar1@nhs.net or Daniel Brown at daniel.brown38@nhs.net
Main duties of the job
The INT Coordinator will be a central point of contact and navigator between their designated Primary Care Network (PCN) and the INT multi-disciplinary team (MDT) establishing effective communication processes across primary care, community services, mental health services and the voluntary/third sector.
The INT Coordinator will work in collaboration with the INT multi-disciplinary team and will be responsible for liaising with key workers to manage patient information to support the MDT’s triage and MDT meetings including capturing outcomes and evaluation. The INT Coordinator is key to the INT MDT in facilitating the decision-making process.
Working for our organisation
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
IMPORTANT INFORMATION
* Prior to submitting your application please ensure that all sections of the application form are complete. Please provide full details of all referees including their business email address, telephone number and postal address.
* Please ensure that you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
Detailed job description and main responsibilities
Please refer to the attached job description which provides full details of the main duties and responsibilities.
Person specification
Qualifications / training
* Educated to GCSE level or equivalent with grade C or above in English and maths
* ECDL or equivalent IT qualification / experience
* IT Systems and project management experience acquired through training or experience to diploma equivalent
* Evidence of continuous personal development
Experience
* Experience of administration procedures
* Experience of working in a customer facing environment, resolving queries and using initiative to ensure effective working relationships across services
* Previous NHS experience or experience of working in a healthcare / social care setting
Skills/Knowledge
* Competent in the use of IT software systems, (including Microsoft Office) and handling sensitive personal identifiable data
* Demonstrable evidence of problem solving and resolving issues as they arise in a fast-changing environment
* Able to communicate clearly and sensitively with a wide range of people, including external partner organisations, community teams and patients and their families
* Excellent written communication skills; able to write clearly and concisely and produce reports and keep accurate records
* Able to induct new staff into a team, providing training to new colleagues
* Adaptable and flexible approach to work with the ability to prioritise workload
* Understanding of the importance of confidentiality and the data protection act
* Self-motivated with the ability to motivate others
* Ability to work autonomously without direct supervision
* Able to prioritise conflicting tasks and demands
* Willing to encourage and drive innovation
* Ability to set high standards for self and others to deliver service priorities
Other job requirements
* Able to travel independently across the Trust as service needs demand
In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship.
Please note that the majority of non-clinical roles (Agenda for Change Band 3 - 5) with the exception of those which appear on this list - link, will not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK.
All non-clinical roles (Agenda for Change Bands 6 - 9) that meet the prescribed salary threshold will be eligible for sponsorship.
The Trust will accept applications from candidates who can evidence their right to work in the UK or via alternative visa routes.
Disability Confident Employer and Guaranteed Interview Scheme
BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.
Equality, Diversity and Inclusion
Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.
We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You can read more about acceptable use on our internet pages here
Benefits of working for us:
* Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
* Attractive relocation payment if you relocate to the local area.
* Discounts for local and national retailers
* Dedicated well-being services for all employees
* Flexible working where possible
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
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