At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We’re looking for a Senior UX / UI Designer who can deliver intuitive, engaging, and accessible web experiences, primarily across our B2B marketing websites and digital channels. Sitting in our Global Studio / Marketing team (not a traditional product department), this role will be focused on bringing our marketing website strategies to life. If you thrive at the intersection of brand and user experience, and are confident across the full design lifecycle - from research and validation through to aligning business needs and delivering pixel-perfect execution, this is the role for you. Your primary responsibility will be a lead designer working as part of the website team to translate our brand and strategy into human-centred, beautiful, impactful website experiences, enhancing our digital presence and helping mature design practices across the business. What you'll be doing: Lead and deliver end-to-end UX/UI design process, from research and ideation to wireframing, prototyping and high-fidelity UI design Design and improve human-centred interfaces and journeys with a strong emphasis on visual clarity, brand consistency, brand evolution, and user engagement Evolve business ideas and requirements into real-world digital experiences, driving business impact Collaborate effectively with web developers, CMS Managers and graphic designers to find creative solutions to tricky problems Conduct and synthesise qualitative and quantitative user research to guide decisions Communicate design concepts and user insights through clear, compelling narratives tailored to different stakeholders Use data-led, problem-focused A/B testing and performance analytics to identify opportunities and improve user experience and site performance Collaborate with the wider, product-based UX team to implement and adapt the centralised design system to explore how it can best support marketing needs, ensuring consistency and flexibility across touchpoints, and to elevate the design maturity of marketing and web experiences Collaborate with the Global Studio team and occasionally create, refine or provide guidance on digital assets, such as email templates, campaigns and social content Who you are: 7 years of business experience in UX/UI design, with a strong foundation in user research and designing for web, who knows what good looks like A compelling portfolio that demonstrates the full UX/UI process, from initial research to polished final designs, with experience designing for large audiences A deep expertise in UX research methods and using insights to inform and validate UI designs, patterns and components A solid understanding of accessibility, responsive design, design systems, and how to collaborate effectively with web developers Strong communication and storytelling skills to effectively present insights, influence decisions, and align teams Comfortable in fast-paced, cross-functional, multi-time zone, collaborative environments A proactive, self-driven individual who is curious, empathetic, and open to feedback Deeply curious about large, diverse audiences using segmentation and behavioural insights to design for real people at scale Stay up-to-date with emerging technologies, human-centred design best practice and industry trends, to evolve and refine research approaches Strong proficiency in research and design tools like Figma and Miro/Lucid Experience designing for Contentful Experience with user behaviour tracking tools like Hotjar, Google Analytics (GA), or Amplitude Champion agile ways of working, actively contributing to agile ceremonies If you’re excited to craft thoughtful, effective user experiences that bring marketing and UX/UI closer together, and want to help evolve how design works across disciplines, we’d love to hear from you. What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.