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Neighbourhood response officer, clarion housing group limited

Milton Keynes
Guardian Jobs
€39,205 a year
Posted: 11 June
Offer description

Salary: £35,809 to £41,593 per annum
Hours: 36 hours per week
Location: Hybrid working arrangement
Contract Type: Secondment/Fixed term contract until March 2027

We’re looking for a confident, customer focused Neighbourhood Response Officer to join our team, covering Oxfordshire, Milton Keynes and the surrounding areas.

You will be responsible for supporting Clarion to embed its vision to provide safe, secure and attractive neighbourhoods with vibrant, diverse and stable communities where people want to live...


What You’ll Be Doing

* Work collaboratively with other teams, external agencies, and residents to keep estates clean and safe.
* Deliver regular estate inspections, identify and report issues, and make improvements.
* Design and deliver neighbourhood projects and activities with individuals, communities, and stakeholders.
* Support residents with tenancy management: sign ups, welfare checks, investigations of ASB and breaches of tenancy.
* Work closely with safeguarding teams, social services, mental health teams, and the police to support residents’ health and wellbeing and that of the wider neighbourhood.


What You’ll Need

* Confident and resilient individual with a positive mindset.
* Experience in customer service and developing effective working relationships across Clarion and external agencies.
* Experience working to policies, procedures, plans and targets and exercising good judgement while being proactive and creative in finding solutions.
* Experience with IT systems and processes and the ability to grow knowledge and use new ones.
* Ability to work confidently alone and with a team.
* Extensive travel across the region required from time to time; vehicle essential.
* Must be able to travel across the region as required.
* Must be eligible to work in the UK and reside in England or Wales for the duration of employment.


What You’ll Get In Return

Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.

Closing Date: Tuesday 30th June 2026 at midnight.

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