JOB TITLE: Training and Service Technician
LOCATION: Melksham
SALARY: £35,000 - £39,000
WAY OF WORKING: Monday - Friday
THE BUSINESS:
C4S Search are pleased to be partnering with a specialist in the engineering and manufacturing of respiratory protection equipment for military, law enforcement and fire personnel.
THE TRAINING ANG SERVICE TECHNICIAN OPPORTUNITY:
1. Deliver, assist in content development, and certify participants in 'Train the Trainer' sessions tailored for customer-facing personnel.
2. Conduct delivery, content development, and certification for external courses.
3. Provide technical assistance and support onsite for customers encountering warranty or maintenance issues with products.
4. Perform cleaning, upkeep, and testing of Trial and Evaluation (T&E) and training equipment.
5. Gather customer feedback and communicate it to relevant internal stakeholders.
6. Collaborate with the Customer Service Commercial Specialist to ensure adherence to export regulations for goods and technical data.
7. Operate within the Service Center, establishing operational and HSE (Health, Safety, and Environment) protocols, conducting routine, annual, and scheduled services, and executing repairs on equipment.
8. Generate service work reports and update service records in accordance wit...