Job Description
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About the Company
A leading global games and interactive entertainment studio is looking for a Live Services Manager to own and grow a flagship subscription platform. You'll drive commercial performance, shape live content strategy, and deliver an exceptional experience for a highly engaged user base.
About the Role
Develop and execute strategies to increase subscription revenue, ARPU, and customer lifetime value.
Responsibilities
* Manage the live content calendar and ensure consistent, high-impact updates
* Analyse engagement and churn data to design retention and win-back initiatives
* Optimise conversion funnels, run A/B tests, and support acquisition campaigns
* Collaborate across product, marketing, community, and finance teams
* Own KPI reporting and turn insights into clear commercial actions
Qualifications
* 2–4 years in sales, growth, live services, or subscription-based digital products
* Experience in gaming, SaaS, tech, or digital entertainment is a plus
Required Skills
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