Overview
Join to apply for the Customer Service Advisor role at TieTalent.
Where: 3 Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ
Full Time: Permanent
Hourly Rate: £12.82
Why this job matters
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have transferable skills to succeed in a Customer Service role. Join our Billing Team in Cardiff. We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome.
We understand that life never stands still, and like most roles this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
* A great starting salary of £25,087 rising to £25,684 after 8 months, plus incentives and a bonus
* Online GP – Providing access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
* Market-leading paid carer’s leave, up to 2 weeks off for carers to support colleagues who are caring for family or friends who are disabled, ill or elderly.
* Family Leave - Equalised maternity, paternity, and adoption leave; 18 weeks full pay and 8 weeks half pay in the first year
* Huge discounts on EE & BT products including mobile and broadband – saving you hundreds of pounds every year
* Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
* Season Ticket Travel Loan – funds to pay for your travel to and from work up front
* Volunteering days, to give back to your local community
* Optional Private Healthcare and Dental, to protect you and your family
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Technology, Information and Internet
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