About the Role
The Employee Relations Advisor will provide expert guidance and practical support to managers and employees on a broad range of people’s matters. The role helps maintain fair, consistent, and legally compliant employment practices while supporting a positive workplace culture, effective case management, and early resolution of issues where possible.
Responsibilities
* Provide timely, practical advice to managers and employees on employee relations matters, including disciplinary, grievance, performance, capability, absence, and flexible working.
* Manage and support employee relations casework from initial enquiry through to resolution, ensuring fairness, consistency, confidentiality, and compliance with policy and employment law.
* Guide and coach managers through investigations, formal meetings, hearings, and appeals, including preparation of letters, outcome documentation, and case records.
* Promote early and informal resolutions where appropriate, including coaching managers on effective conversations, mediation, and problem‑solving approaches.
* Interpret and apply employment policies, procedures, and terms and conditions accurately and consistently.
* Work collaboratively with HR colleagues, leaders, trade union or employee representatives, occupational health, and external advisers where required.
* Monitor trends in casework, identify risks or recurring themes, and recommend proactive improvements to policy, process, and manager capability.
* Support organisational change activity, consultation processes, and employee communications in line with legal and organisational requirements.
* Maintain accurate, confidential records and produce reports on employee relations activity, outcomes, and trends.
* Contribute to the review and development of employee relations policies, templates, guidance, and training materials.
Skills We Cant Do Without
* Proven experience in an HR or employee relations advisory role; sound knowledge of UK employment law and HR best practice.
* Strong case management skills with the ability to handle sensitive matters objectively and professionally; excellent communication, interpersonal, and influencing skills; ability to build credibility with managers, employees, and stakeholders at all levels.
* Strong organisational skills with the ability to manage competing priorities and deadlines; good judgement, attention to detail, and a solution‑focused approach; high level of confidentiality, integrity, and professionalism.
* Competent in using HR systems and Microsoft Office tools for record‑keeping and reporting.
Qualifications and Desirable Experience
* CIPD qualification or working towards CIPD accreditation is desirable.
* Experience supporting formal hearings, appeals, consultation processes, and complex casework is desirable.
* Experience working with trade unions or employee representatives is beneficial.
* Experience in policy development, manager coaching, and reporting on employee relations data is advantageous.
What We Offer
* People‑first culture – collaborative, international environment where respect, inclusion, and teamwork are everyday.
* Winning behaviours – innovation, continuous improvement, and ownership.
* Career development opportunities – ongoing learning, professional development, mentoring, and internal mobility.
* Flexible hybrid working – modern hybrid work model that supports collaboration and flexibility.
Benefits
* Pension scheme – contributions matched up to 10 %.
* Private medical cover.
* Income protection.
* Life assurance.
* 25 days paid leave + national holidays.
* Flex benefits programme.
Diversity, Equity & Inclusion
We are a Disability Confident employer and encourage applications from all candidates, especially differently‑abled applicants. We will make reasonable adjustments to the application and assessment process to accommodate your needs.
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