An award-winning moving services company, based in North-West London, is seeking a dynamic Sales & Operations Director. This role will oversee both sales and operational aspects of their domestic, international and commercial moving services. This role offers a competitive base salary, along with the unique opportunity for equity participation within the company.
Key Responsibilities
* Direct and manage the sales & operations teams.
* Drive the sales strategy ensuring effective coverage of both existing and potential markets.
* Perform operational duties, including hands-on tasks assisting with operations on site if necessary to meet company needs and client expectations.
* Maintain an active role in all facets of the sales process, from initial contact and surveying to finalizing deals, ensuring a seamless and effective sales funnel.
* Develop and nurture relationships with industry professionals to expand our network and enhance business opportunities.
* Ensure that clients are provided with an exemplary service and support throughout the moving process.
* Address and resolve client enquiries and complaints promptly, maintaining high standards of customer satisfaction.
Requirements
* Proven sales & operations leadership experience, within the moving and relocation industry.
* Strong ability to manage both sales and operational tasks effectively, demonstrating a hands-on approach to leadership.
* Excellent networking skills with a track record of successfully promoting services in competitive markets.
* Robust understanding of business and sales principles, with a keen ability to convert inquiries into sales.
* Exceptional communication and organizational skills.
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