Job Description:
Shop Manager
£25,172.40 a year
Kenilworth, CV8 1JB
35 hours a week. Permanent.
Shop location – 21 Talisman Square, Kenilworth, CV8 1JB.
Successful candidates will be subject to an enhanced DBS check.
As Shop Manager of Scope’s Kenilworth shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different.
Responsibilities:
* Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.
* Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms.
* Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team.
* Work collaboratively with the Assistant Shop Manager.
Qualifications:
* Previous experience as either a retail shop manager, assistant manager, or a supervisor looking to step up, ideally in retail or charity shops.
* Commercially aware and able to spot opportunities.
* Ability to lead and support people.
* Customer-focused, with a can‑do attitude.
* Team player with strong work ethic.
* Accurate and detail-oriented.
* IT literate and numeracy skills.
Additional requirements:
We welcome applications from people with lived experience of disability and from all backgrounds.
In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.
You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.
Equality, Diversity and Inclusion:
We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first.
Benefits:
* 35 days holiday.
* Pay progression at 6 months and 2 years.
* Company pension.
* Excellent training and career development.
* Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people).
* Well‑being incentives, discounted gym membership, cycle‑to‑work scheme, and more.
* Long service awards and employee recognition awards.
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