Working arrangements
35 hours a week. Standard working hours between 9am – 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office
The Royal College of Physicians is recruiting an examinations Administrator to support the work of the RCP Assessment Unit based at the Spine, Liverpool.
Purpose and scope
Key responsibilities
* The role provides administrative support to the operations team in the assessment unit. This team oversees all aspects of the operational assessment process and strives to ensure all parts of our workstreams are managed and supported appropriately.
* The role holder will work with other exams administrators and coordinators to deliver online and clinical examinations on behalf of the RCP. This will include being present at clinical exams at the Spine in Liverpool supporting delivery.
* The role holder will provide customer service and administrative support to examiners and exam centres along with candidates throughout the exam process.
* The role holder will deliver an excellent service to all stakeholders through effective communication by phone, email and in person.
* This is a fast paced and dynamic environment and the person appointed will be expected to be flexible, resilient and be able to cope with the demands of the role.
About you
* Educated to A-Level or equivalent
* Experience of working in an office administration role
* Effective written and verbal communication skills
* Effective prioritisation and management of workload
* Able to safeguard confidential information and handle sensitive information appropriately.
* Able to use general MS office software and technology and will receive training on how to use software, technology and systems in use in the assessment unit
* Accurate data entry and good attention to detail
* Interacts with staff and other professions with respect for difference and diversity
* Flexible, resilient and able to cope with the demands of the role
* Demonstrates flexibility and adapts to agreed changes and new ways of working positively, effectively and completely
* Prioritises their workload according to importance and urgency and remains focused on routine tasks and understands why achievement is important
* Demonstrates an ability to work to deadlines and to agreed standard operating procedures
For more information, please read thejob description at the bottom of the page.
How to apply
Please click "Apply Now" to submit your CV and a supporting statement (no more than 2 pages) explaining, with clear examples, how your skills and experience match the job description and person specification. Applicants who do not submit a relevant supporting statement as requested will not be shortlisted.
For an informal discussion about this role, candidates are welcome to contact our recruitment team on:
The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Who we are
The Royal College of Physicians (RCP) is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518 by King Henry VIII. We are a professional membership body for physicians – doctors who work in hospitals – with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving and influencing for better health and care.
The benefits
Buy
annual leave
Mental health activities
and sessions
Health cash plan and employee discounts
Our people
* RCP President
"I am passionate about supporting our current and next generation of physicians with an aim to improve patient care for all. Our strategic mission is educating, improving and influencing health care design and delivery".
“As a working mum, the RCP has gone above and beyond in helping me to achieve a work life balance. I have never been made to feel that I have to make a choice between work and family life.”
* Executive Director of People and Culture
"Working at the RCP, my team and I have undertaken significant projects and initiatives that have shaped our workplace culture and HR strategies".
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