Red Recruitment is recruiting a Customer Service Advisor in Pershore to join our client, a market leader providing beautiful glassware and tableware to the retail and hospitality sectors and dedicated to providing excellent customer service.
This is a full-time, permanent position and the salary is £25,000 per annum.
Benefits and Package for a Customer Service Advisor:
Salary: £25,000 per annum
Hours: Monday - Thursday 9-5pm, Friday 8-4pm
Contract Type: Permanent
Location: Pershore
Start date: ASAP
Supportive office
Career progression opportunities
Private MedicalKey Responsibilities of a Customer Service Advisor:
To complete customer orders and other data entry responsibilities
To deliver a first-class service to our customers
Liaise with customers on all queries, pricing, deliveries and order tracking
Work with key account, assisting in administration for customer portfolios. A can do, confident and professional attitude
Work with other departments across the business to maintain effective communication and support each other
Pro-active and with training grow product knowledge, to improve the level of customer service delivered
Maintain an ongoing detailed knowledge of company products, systems and apply it effectively in understanding customer needs, diagnosing requirements and offering solutionsKey Skills and Experience of a Customer Service Advisor:
A can do, confident and professional attitude
Must have good computer skills - All Microsoft Office programs, particularly excel
Experience with Sage200 is desirable but not necessary as training will be given
Excellent telephone and email communication skills
Attention to detail especially when processing orders
Must be able to meet deadlines
Willing to learnIf you are interested in this position and have the relevant skills and attributes required, please apply now!
Red Recruitment