Are you a experienced Messaging & Collaboration expert ready to lead enterprise‑scale transformation projects? We’re looking for a technically strong and forward‑thinking engineer to join a dynamic team driving modern workplace initiatives across messaging, collaboration, and mobile device management platforms.
About the Role
As the Senior Messaging & Collaboration Engineer, you’ll be the technical authority across Microsoft Exchange (on‑prem and online), Microsoft 365, Intune, Teams, SharePoint Online, and Azure Active Directory. This is a hands‑on engineering and delivery‑focused role, offering exposure to both BAU and project work in a fast‑paced environment.
You’ll lead solution design, implementation, and optimisation efforts, while acting as a trusted advisor to internal teams. Your work will directly impact service reliability, user experience, and the organisation’s digital transformation journey.
Key Responsibilities
* Lead messaging, collaboration, and mobility projects from design to delivery.
* Engineer and implement solutions across Exchange, M365, Intune, and related platforms.
* Manage hybrid configurations and migration strategies.
* Provide Tier‑3 support and act as escalation point for complex issues.
* Ensure performance, scalability, and compliance across collaboration platforms.
* Collaborate with cross‑functional teams on security, networking, and integration.
* Maintain technical documentation and contribute to strategic roadmaps.
Skills & Experience
Essential
* 8–10 years in enterprise IT infrastructure, messaging, or collaboration roles.
* Expert‑level knowledge of Microsoft 365, Exchange Server 2016 / 2019, Exchange Online, and hybrid deployments.
* Hands‑on experience with Intune / Endpoint Manager, Azure AD, Conditional Access, and PowerShell scripting.
* Strong understanding of email security protocols (SPF, DKIM, DMARC) and anti‑spam / phishing controls.
* Proven track record in delivering large‑scale transformation and migration projects.
Beneficial
* Experience with Microsoft Defender for Office 365, Purview, and Teams Voice.
* Familiarity with Zero Trust architecture and Microsoft 365 Copilot readiness.
* Exposure to regulated environments (finance, healthcare, government).
Qualifications
* Degree in Computer Science, IT, or equivalent experience.
* Relevant Microsoft certifications (MS‑102 – Microsoft 365 Administrator, Endpoint Administration).
Personal Attributes
* Proactive, adaptable, and results‑driven.
* Strong communication and stakeholder management skills.
* Excellent problem‑solving and decision‑making abilities.
* Able to thrive under pressure and manage competing priorities.
Job Title: Messaging and Collaboration Engineer
Location: London, UK
Job Type: Contract
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