Overview
Fire & Security Service Engineer
Join Mitie Fire & Security, where innovation meets dedication! We are on the lookout for a passionate and experienced Fire & Security Engineers to work on our renowned client's sites across the UK.
As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Mitie Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more!
Responsibilities
* Maintain Fire & Security Systems in your assigned area.
* Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
* Plan and respond to routine and re-active call visits in your area.
* Maintain effective communication with customers when planning site visits.
* Maintain your stock levels with support from the Stores team.
* Attend training sessions as and when required.
* Attend Engineering team meetings as and when required.
* Identify any personal training and development needs to help you provide the best possible customer service.
Our Systems
* Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
* Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
* CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
* Access Control: Paxton, PAC. Salto
What We\'re Seeking
We\'re thrilled to connect with candidates who not only have the expertise but also possess a passion for making a significant impact. Here\'s how you can excel in this position:
For this opportunity, we are specifically looking for candidates who offer:
* A technical background in the electrical / electronic industry.
* Good all-round knowledge of Fire and Security Systems.
* Experience of front-line customer contact preferred.
* Excellent organisational skills.
* A professional and presentable demeanor, always.
* An ability to deliver exceptional customer service.
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