You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock levels, or picking deliveries, every task matters in delivering quick and efficient service to our customers.
We are looking for someone with a can-do attitude, passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Responsibilities include:
1. Accurately picking and dispatching goods using a handheld terminal and informing the manager of any discrepancies.
2. Checking quality, shelf life, and ensuring packaging is robust for delivery.
3. Providing high standards of customer service by processing deliveries efficiently and meeting targets.
4. Dealing politely with delivery staff, responding appropriately to queries and complaints, and referring complex issues to the appropriate person.
5. Working to meet designated pick rates with a positive attitude, punctuality, and professional appearance.
Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses across the country. We operate over 190 branches, eight distribution centres, five logistics sites, and six support centres.
We value diversity, equity, and inclusion (DE&I). We want everyone to feel represented and comfortable being themselves at work. We also support flexible working arrangements to accommodate different life circumstances.
Booker is a Disability Confident employer committed to an accessible recruitment process. For more information, contact recruitment@bookergroup.com.
Please note:
* Candidates must be over 18 for roles involving early mornings, late shifts, warehouse work, or roles in areas such as beverages, spirits, or driving.
* High application volumes may lead to early closing of some roles, and feedback will only be provided to interviewed candidates.
*Booker Group is part of Tesco plc but operates separately, offering different benefits.*
For more information, visit www.bookergroupjobs.co.uk
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