Part Time Fragrance & Beauty Sales Consultant
Location: John Lewis Nottingham
Contract: Permanent, 30 hours/week, any 4 in 7 days
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
“In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.
Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations.
Your role @CHANEL:
As a Fragrance & Beauty Sales Consultant, you are the ultimate CHANEL ambassador and you will play a key role in our mission, embodying our values and DNA.
What impact you can create at CHANEL:
1. Build long lasting client relationships through a tailored, memorable experience both in-store and through digital channels
2. Share passion and knowledge in fragrance, makeup, and skincare with confidence through storytelling
3. Deliver expert personalised consultations that captivate and educate clients
4. Use clienteling and data capture tools to actively recruit new clients and grow client portfolio
5. Help achieve individual and counter sales targets & KPIs
What you will bring to the role:
6. Experience in a client-facing retail environment
7. A passion for client experience
8. Ability to quickly build rapport and create meaningful client connections
9. A collaborative and team-first mindset
You are energised by:
10. Creating memorable experiences for clients
11. Working in a collaborative environment that encourages people to perform their best
12. Using empathy and insight to understand client needs
13. Achieving sustainable growth and performance based on targets and KPIs
14. Contributing in the on-going and companywide version of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas:Restoring Nature and ClimateInvesting in CircularityAdvancing dignity and prosperityPromoting the autonomy of women
What will you gain from this experience:
15. The opportunity to be part of a globally recognised luxury brand known for its timeless heritage
16. You will be empowered to take ownership of your impact within CHANEL
17. You will work alongside inspirational colleagues and managers that will coach and develop you throughout your CHANEL career journey
18. You will be immersed in a House of creation and luxury through attending inspirational conferences and training initiatives in our Training Academy to elevate your expertise to educate and inspire our clients
Benefits at CHANEL:
Our employee benefits have been created to support you across your professional and personal life by offering you:
19. Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories
20. Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more
21. Mental Wellbeing: Employee Assistance Programmes and Other Support Lines
22. Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
23. Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones
*Benefits are eligibility dependant and subject to change at any time