Overview
company.The roleAre you an organised, detail-oriented professional with a passion for customer service? Join our friendly and fast-paced team at our Newbury Accident Repair Centre as a Bodyshop Administrator and play a key role in keeping our operations running smoothly.
Responsibilities
* Maintaining and updating the Bodyshop management system
* Managing online manufacturer portals
* Creating job packs, handling invoicing, and chasing payments
* Ensuring accurate and timely completion of all admin tasks
* Supporting marketing efforts to promote our services
* Greeting customers and visitors professionally and warmly
* Building strong relationships with customers, colleagues, suppliers, and partners
* Staying calm, positive, and professional under pressure
Qualifications
* Previous experience in an administrative role
* Strong Microsoft Office skills
* Excellent attention to detail and communication skills
* A proactive, customer-focused attitude
* Experience in a dealership or automotive environment is a bonus - but not essential
Benefits
* 25 days annual leave plus bank holidays
* Life assurance
* Pension scheme
* Wellbeing support
* Employee discount for servicing and popular retailers
* Purchase discount scheme
About us
Who we areMarshall Motor Group was established in 1909 by David Gregory Marshall, in a small lock-up garage in Brunswick Gardens, Cambridge and we are now the UK's 7th largest motor retail group (AM100 11/24).We operate 130+ car, van, truck and bike franchise stores across the UK.Our vision is to be the UK's premier automotive retail group as recognised by our colleagues, customers and business partners. To achieve our vision we will create a people centric culture, as well as operate as retailers who deliver retailing excellence and are regarded as an employer of choice.We are part of the Constellation Automotive Group which is the largest vertically integrated digital used car marketplace in Europe giving you peace of mind and transparency that you are dealing directly with a trusted
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