IT Hardware Repair & Configuration Operative (Contract) Location: Hatfield (AL10) Clearance: Other (must be eligible) Start Date: ASAP End Date: 08 May 2026 Schedule: Monday-Friday, 08:00-16:30 Contract Type: Consultant (IR35 In Scope) Pay Rate: £17.30 per hour About the Role Join our Maintenance Service Centre as an IT Hardware Repair & Configuration Operative, where you'll play a key role in ensuring IT equipment is inspected, repaired, and prepared to the highest standards. This is a hands-on position in a fast-paced environment, supporting the full lifecycle of IT hardware. Key Responsibilities Asset Management: Track and manage all incoming assets, ensuring accurate location records and resolving discrepancies. Device Processing: Inspect, test, clean, and configure IT equipment including laptops, desktops, screens, handheld and mobile devices. Ticket Handling: Organise and manage service tickets in the company system, ensuring timely updates. Hardware Preparation: Prepare new and repaired hardware for deployment. Workflow Management: Maintain a clean, organised workspace and eliminate backlogs to meet SLAs. Collaboration: Liaise with internal teams and escalate issues promptly to supervisors. Continuous Improvement: Support 6S implementation and process improvements across the workshop. What We're Looking For Previous experience supporting IT hardware (hardware and software level). Strong administration and communication skills. Knowledge of Microsoft applications; ITIL experience preferred. Ability to gain OEM and standard IT accreditations. Excellent organisational skills, attention to detail, and ability to prioritise workload. Flexible, proactive, and collaborative approach. Additional Details Driving Required: Yes (for business purposes) Holiday Entitlement: 31 days (pro-rata) IR35 Status: In Scope Pay Rate: £17.30 per hour Why Join Us? This is a fantastic opportunity to work in a dynamic IT environment, gain hands-on experience with a variety of hardware, and contribute to a high-performing team. If you're detail-oriented, adaptable, and passionate about IT, we'd love to hear from you. Apply Now to start your next career move in IT support.