Beverley Morris & Co. solicitors is looking for a helpful, friendly person of smart appearance to become part of its lively, happy team at its busy Blackheath office.
The firm has an excellent reputation and prides itself on a high level of client service.
As one of an experienced team of receptionists / telephonists, you will greet clients and other visitors and be their first engagement with the firm. You will take pride in representing the firm, providing a high level of service with warmth, care and hospitality.
Responsibilities
* Answering telephone calls from existing and new clients
* Greeting clients and other visitors to our office
* Processing new client enquiries and passing them to the appropriate person within the firm
* Helping to manage new enquiries into the firm and retaining and updating a central register
* Ensuring that our reception area is kept tidy and well presented at all times
* Providing administrative support as needed and requested
Requirements
* Outstanding time management
* Excellent telephone manner and the ability to take messages effectively and efficiently
* Knowledge of legal terminology (training will be provided)
* Knowledge of Microsoft Office and Excel (training will be provided)
* Able to use the firm’s case management system (training will be provided)
* Proficiency in English
* Ability to multi-task
* Confident to deal with a diverse pool of people
* A spirit of co-operation and a positive ‘can do’ attitude
* Commitment to the success of the firm
* Organised, personable and professional attitude
Hours are: Wednesday, Thursday and Friday 9am to 5pm and to cover sickness and holidays.
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