Job Category: Admin & Clerical
Job location County Hall, Usk, Monmouthshire, NP151GA, United Kingdom
Monmouthshire County Council
Hours per week: 37
Start date: Immediate start
Salary: £13.69 per hour
The Purpose of this Role:-
The business support function in Childrens’ Services comprises of a team of highly skilled colleagues who are committed to deliver a a flexible and resilient business support service, capable of responding quickly and positively in line with circumstances and demand.
Administration
* Responsible for timely and professional managing of incoming and outgoing correspondence from the social work teams (e.g. letters, emails, mail merges and verbal communications)
* Responsible for storing information correctly e.g file management of paper and electronic notes and records
* Gather information and copy to respond to Data Protection Subject Access requests (DSARs) and requests from the Police
* Responsible for administrative tasks e.g. photocopying, scanning, printing, room bookings, transport and hotel bookings etc.
* Data base validation, reporting and updating databases as we move from one system to another
* Booking meetings, diary management and sending meeting invites and corresponding minutes
* Responsible for maintaining supplies and stock control (e.g. Stationary)
* Conduct timely digital “file audits” to ensure that Children’s files and Plant have appropriate documentation prior to transfer to the next team
* Setting up new starter laptops via the guidance sheets and linking the phone
* Recording equipment, keeping logs of resources as required
* Adhoc administrative or related IT tasks to meet service requirements as requested
Human Resources
* Support managers with general administration and recruitment if needed
* Assistance with the recruitment process, invites and facilitation of interivews
Staff Development and Support
* To assist with training, supporting and sharing knowledge with new starters and existing colleagues. ( PLANT, systems and all other processes)
* Assisting the Social work Teams with software or laptop issues when in the office
Skills and requirements for the role
* Recent and strong admin and IT skills are essential
* Excellent attention to detail
* First class phone manner and customer service skills
* Must be a team player and be keen to help and support colleagues
* Must have a can do attitude
* Evidence of commitment within a role and resilience is also a requirement
* Flexibility is key to this role since things can change and do change unexpectedly – must be happy with this kind of situation as it wont’ suit everyone.
Full training is provided
The successful candidate will have access to a car and live within 30 mins drive max of the office. We are based rurally and the bus service is virtually non existent and therefore is not an option.