Job Description
Registration Officer – Ceremonies at Lancaster Registration Office. Salary £25,183 – £27,269 per annum, pro‑rata. 520 annualised hours, permanent position, shift pattern Thursday – Monday. Not open to international sponsorship.
Responsibilities
* Work on a busy ceremony programme, registering or conducting statutory ceremonies at our registration offices or at external approved venues, including religious buildings, all within the boundary of Lancashire County Council.
Our Ideal Applicant
* Have excellent customer‑service skills, putting the customer at the heart of every conversation.
* Be organised and have good time‑management skills when completing tasks.
* Possess strong digital skills to create and maintain accurate records promptly.
* Be a confident communicator, able to deal with a wide range of customers, remaining personable while asking technical questions and operating within a stringent legal framework.
Annualised Hours
The role is annualised – you will work your hours over the year (e.g., 416 or 520 hours), with weekly hours varying according to demand. The annual salary is pro‑rata. Work patterns are agreed in advance but may require occasional work outside the agreed pattern.
Benefits
* A competitive salary and Local Government Pension Scheme with generous employer contributions.
* A great holiday entitlement of 26 days annual leave (pro‑rata), increasing with length of service. You will also be entitled to 8 Bank Holidays, 2 additional statutory Bank Holidays, and the option to apply to buy additional leave each year (applications considered case‑by‑case).
* Access to our staff discount scheme through Vivup, saving on a range of goods and services.
* Fantastic development and career opportunities.
How to Apply
Applications must be submitted online via the Lancashire County Council website. For an informal discussion or any further information, contact Claire Hallett on 01254 220641. Before submitting your application, provide good examples of how you meet the criteria detailed in the job description and person specification. We reserve the right to close a vacancy early before the closing date if we receive sufficient applications.
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