About the role
To work within the Connect Plus Services Technology Maintenance Team maintaining & improving Area 5 Technology assets.
To support the maintenance and improvement of technology assets such as CCTV, ERT, MIDAS, RCC, NTIS, SVD, Traffic Signal, Message sign and signal equipment in line with the National Highways and Technology Services quality plan, ensuring the technology systems are maintained and repaired in accordance with contractual requirements and timescales. You will also be first line support for technicians, supporting their development and understanding of the network and providing basic technical advice.
What you'll be doing
* Adhere to the Zero Harm safety process at all times.
* Provide a customer focused/service/commercial approach to work.
* Ensure systems are maintained and repaired within contractual requirements through efficient and effective working.
* Ensure NH Service Now data is captured and entered correctly and all data is accurate.
* Attend faults, knockdowns etc. and carry out reactive maintenance including the reinstatement of sites, cable and equipment damaged by others.
* Carry out fault / failure rectification and maintenance duties, included within the shift / on-call rota and/or out of hours maintenance within the contract response times.
* Provide technical liaison for third party faults.
* First line technical support for technicians.
* Ensure that all faults and planned maintenance are completed within contract timescales.
* Assist the sub‑contractor as necessary for work on Traffic Signal systems and related equipment.
* Ensure that employer's stores are managed, ensuring all stock is booked in and out.
* Ensure that the communications infrastructure is being maintained to standard.
* Record and report any health and safety concerns to your line manager ASAP.
* Manage time and vehicle efficiently whilst on the network.
Who we're looking for
* Qualifications: HNC or B/TEC Higher National Certificate in electronics/telecommunications engineering (or an agreed equivalent qualification), or 5 years' experience working on Motorway communications or closely related systems.
* NHSS8 Certified.
* Good knowledge of NH communications infrastructure and standards.
* NMCS 2 Communications experience (i.e. good all‑round technology experience such as MIDAS, CCTV, VMS, ERTs, NTIS, HAWIS, Traffic Signals, etc.).
* Good communication skills.
* Experience of NRTS and NRTS ways of working.
* Able to work in different areas of the network and be flexible on working approaches.
Why work for us
Day in, day out, our teams deliver some of the UK's most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?
* Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working where the role allows.
* 25 days paid annual leave (pro rata).
* Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave.
* Pension, share incentive plan, volunteering leave, recognition schemes and much more.
About us
Connect Plus Services (CPS) brings together the collective strength of our parent companies – Balfour Beatty, Atkins and Egis Road Operation UK. With around 600 people, based at eight locations across the M25 network, we work on behalf of Connect Plus and National Highways to manage the operation of the M25 24 hours a day, 365 days a year, from routine maintenance to managing the whole‑life requirement of thousands of assets across the network.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing an inclusive culture where everyone can thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion.
We are a Diversity Confident Employer and encourage applications from people with disabilities, veterans, and reservists. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit https://disabilityconfident.campaign.gov.uk/.
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com.
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