Administrator - Temp to Perm
Location: Farnborough,
Contract Type: Temporary to Permanent
Hours: Full-time
We are seeking a proactive and wellorganised Service Administrator to support the smooth running of our service and repair operations. This is a great opportunity for someone who enjoys a varied workload, working within a friendly team, and providing excellent customer support. Full training will be provided on all internal processes and systems.
Key Responsibilities
You will contribute to daily operations, including:
1. General administration: logging calls, responding to emails, and liaising with Service Managers
2. Sending engineers' monthly service records
3. Updating and completing reactive jobs, including managing escalations
4. Signing off service visits following Manager audits
5. Monitoring and updating the Supplementary Test process
6. Issuing the engineer callout rota
7. Managing customer satisfaction forms and KPIs
8. Reviewing and updating daily engineer time bookings
9. Updating planned customer jobs and schedules
10. Emailing service sheets to customers
11. Sending daily updates to clients
Requirements
12. Experience in service administration or a customerfocused administrative role
13. Proficiency in MS Office and confidence using customer portals
14. Strong communication skills, both verbal and written
15. Ability to prioritise workload and manage multiple tasks
16. A teamfocused approach, with reliability and attention to detail
17. A positive, enthusiastic attitude and willingness to learn
What We Offer
18. Temptoperm opportunity
19. Comprehensive training
20. Supportive team environment
21. Modern, wellequipped office space
22. A varied and engaging role with room to grow
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.