About the Role
We’re looking for a hands-on Application Support Engineer to join our tech team at a digital asset firm. You’ll support high-performance trading and data systems, troubleshoot issues, collaborate with developers, and improve operational processes. This is a hands-on role that allows you to dig deep, including at the code level.
Key Responsibilities
* Monitor and manage production systems for trading and market data
* Investigate and resolve system and data issues, including code-level debugging
* Collaborate with developers to implement improvements
* Provide multi-tier support to internal and external stakeholders
* Assist with onboarding new team members, clients, and applications
* Enhance monitoring, runbooks, and automation
Requirements
* Experience with high-performance or real-time systems (finance/trading a plus)
* Strong Linux and command-line skills
* Knowledge of market data, order flows, and related protocols
* Ability to read and troubleshoot code (C++, JavaScript, Kotlin)
* SQL proficiency and familiarity with Git/CI-CD
* Experience with AWS, Prometheus, Grafana, RabbitMQ
Tech Stack
* Backend: Kotlin, Node.js, TypeScript, RabbitMQ
* Cloud: AWS
* Databases: MySQL
* Monitoring: Prometheus, Grafana, CloudWatch, OpenSearch