Policy and Procedure Development Develop, review, and update HR policies and Standard Operating Procedures (SOPs), ensuring legal compliance and alignment with best practice. Support the implementation and communication of HR policies throughout the organisation. Support and lead elements of the HR Quality Cycle ensuring legal compliance Employee Relations & Advice Act as the first point of contact for all staff employment-related queries, providing clear, accurate, and timely advice in line with organisational policy and employment legislation. Provide guidance and support to managers on employee relations matters, including sickness absence, performance management, disciplinary, and grievance processes.
Support managers to reduce and manage sickness absence through proactive case management and supportive interventions. Recruitment and Onboarding Lead and support the recruitment process, including drafting job descriptions, preparing adverts, shortlisting, interviewing, and onboarding. Ensure all recruitment practices comply with equality and diversity standards and best practice. HR Administration Oversee day-to-day HR administration, maintaining accurate and up-to-date employee records and documentation.
Prepare HR reports and provide management information as required. Maintain the departmental email account, responding to employee questions and complaints in a timely and professional manner HR Systems Support the implementation and embedding of the HRIS system General Provide generalist HR support and advice to managers and staff across all departments. Contribute to HR projects and initiatives to improve service delivery and support organisational objectives. Track employee attendance, PTO and leaves, and assist with payroll processing and documentation Maintaining an accurate and efficient HR database with employee information and necessary documentation, including administering new starters, changes and leavers on the system.
Other responsibilities To undertake any other duties, commensurate with the role as required by the Hospice. To act as an ambassador of the Hospice, maintaining honesty, integrity and trustworthiness at all times. The post holder will be expected to maintain strict confidentiality at all times. The post holder will ensure that they are aware of and apply health and safety and fire precautions.
The post holder will ensure that clinical risk management and safeguarding procedures and relevant good practice guidelines are followed at all times. The post holder is to ensure data protection is maintained at all times. The post holder will be flexible in terms of working hours in order to meet service needs. The post holder will support the Hospice as required, across the range of duties as appropriate within the grading of this post.
In the context of rapid and ongoing change within the Hospice, the above responsibilities represent the current priorities and requirements for the post. These priorities will develop and evolve over time. Any significant changes will be the subject of full communication and consultation with the post holder.