* Contact Centre
* Inbound call handling
* Social Housing
Immediate or imminent start!37 hours per week, £13.36 per hour plus holiday pay. Working 8:30 to 16:30 or 9:00 to 17:00 Monday to FridayAre you passionate about making a positive impact in people's lives? Do you thrive on providing excellent customer service and support? Join our Client's supportive team as a Social Housing Customer Services Advisor based in Crownhill, Plymouth!We are currently seeking a dedicated and compassionate individual to fill the role of Customer Services Advisor on a temporary 3-4 months contract with potential for extension after this periodOur client are committed to providing safe and affordable housing solutions to individuals and families in need. They believe that everyone deserves a place to call home, and their mission is to create thriving communities by offering high-quality social housing options.As a Social Housing Customer Services Advisor, your primary responsibility will be to deliver exceptional customer service and support to their tenants. Some key tasks include:Handling inquiries, complaints, and requests from tenants with professionalism and empathy.Providing accurate information regarding tenancy agreements, rent payments, repairs, and maintenance.Assisting tenants with housing applications, eligibility criteria, and allocation processes.Collaborating with internal departments and external agencies to resolve issues promptly a...