Overview
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Responsibilities
* Work as a member of the private patient team to provide a comprehensive customer service role, ensuring that all patients are dealt with in a professional, courteous and empathetic manner.
* Serve as the main point of contact for private pay and insured patients throughout their pathway from first appointment through to discharge, providing excellent customer service and building rapport to ensure a positive patient experience at every stage.
* Deliver exceptional customer service by managing patient interactions professionally and collaboratively, guiding patients throughout their entire care pathway and fostering strong relationships and rapport to ensure a smooth, seamless, and positive experience.
Qualifications
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Health Care Provider
* Industries: Hospitals and Health Care
Note: This reflects the core responsibilities and requirements of the Private Healthcare Coordinator role. Other postings and dates listed in the source are not included in this refined description.
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