Business Support Analyst (SAP / Order Management) Desford / Leicester, UK 12 Month Contract (potential to extend!) 37.5 hours per week (Mon–Fri 08:00–17:00, some flexibility) PAYE: up to £28.10 per hour (DOE) holiday & pension Umbrella: up to £38.45 per hour As a Business Support Analyst, you will play a key role in supporting and evolving machine order management processes as they transition to modern digital platforms. You will collaborate with cross-functional teams and contribute to wider digital transformation initiatives. This opportunity sits within a globally recognised Fortune 100 organisation, known for its engineering excellence, strong heritage and extensive international footprint across more than 150 countries! Key Responsibilities * Support and improve machine order management processes * Provide support across order management systems * Identify opportunities for process improvement * Participate in global projects * Support users with daily queries * Manage invoicing adjustments * Handle invoice and order queries * Maintain documentation * Deliver training on systems * Support system implementation and change management What We’re Looking For * Bachelor’s degree in relevant field * Experience with order management and invoicing * SAP experience preferred * Strong analytical skills * Lean or continuous improvement experience (desirable) * Dealer or order support background (desirable) Additional information: This position may require up to 10% travel. To apply, please submit a copy of your up-to-date CV indicating your relevant experience. Applicants must have an existing right to work in the UK, and evidence of eligibility will be required. Suitable candidates will be contacted. The above represents a summary of the contract assignment. A full description of this contract assignment is available. A full explanation of this rate and all deductions will be provided in a key information document (KID) supplied to registered candidates