Company Description
BEAUTY BROW BAR LIMITED is an individual and family services company based out of Strata House, Waterloo Road, London. With a focus on providing exceptional beauty services, the company is dedicated to delivering a superior customer experience. Our team of professionals is committed to the highest standards of service and customer satisfaction.
Role Description
This is an on-site full-time role for a Customer Service Representative, located in Barking. The Customer Service Representative will handle day-to-day tasks such as assisting customers, resolving inquiries, ensuring customer satisfaction, and enhancing the overall customer experience. The role also includes maintaining a positive relationship with clients and providing timely support across various communication channels.
Qualifications
* Customer Service, Customer Support and Customer Satisfaction skills
* Experience in enhancing Customer Experience and representing Customer Service
* Excellent verbal and written communication skills
* Ability to handle multiple tasks and work in a fast-paced environment
* Proficiency in using customer service software and tools is a plus
* Bachelor's degree or equivalent experience in a related field preferred